Terms of Service
1. Introduction
Welcome to Expert-4-You! By accessing or using our coaching services, you agree to comply with these Terms of Service (the “Agreement”). Please read these terms carefully before using our services.
2. Services Provided
Expert-4-You provides professional coaching services in the areas of leadership, business strategy, performance optimization, financial planning, and more. Our services are tailored to the specific needs of each client and may include one-on-one coaching sessions, group workshops, online training programs, and other related services.
3. Client Responsibilities
As a client, you agree to:
- Provide accurate and up-to-date information when engaging with our services.
- Actively participate in coaching sessions and follow through with agreed-upon actions.
- Respect the confidentiality and intellectual property of the coaching materials provided.
- Pay the agreed fees for services rendered in a timely manner.
4. Fees and Payment
The fees for our coaching services will be outlined in the agreement or invoice you receive. Payments must be made according to the terms specified, and any overdue payments may incur additional charges. All payments are non-refundable unless otherwise specified.
5. Cancellation and Rescheduling
If you need to cancel or reschedule a coaching session, please notify us at least 24 hours in advance. Failure to do so may result in the forfeiture of the session fee. In case of an emergency, we will accommodate rescheduling requests where possible.
6. Confidentiality
We take your privacy seriously. All information shared during coaching sessions will be kept confidential, except where disclosure is required by law or as necessary to fulfill the coaching relationship. You agree to keep the content of coaching sessions and any proprietary materials confidential.
7. Limitation of Liability
Expert-4-You is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the fees paid for the specific coaching service that caused the issue.
8. Intellectual Property
All materials, content, and resources provided during coaching sessions are the intellectual property of Expert-4-You. You may not copy, distribute, or use any of these materials for commercial purposes without prior written consent.
9. Code of Conduct
We expect all clients to engage in coaching sessions with respect and professionalism. Any disruptive or inappropriate behavior may result in termination of services without refund.
10. Termination of Services
Expert-4-You reserves the right to terminate or suspend services if you violate these Terms of Service, fail to make payments, or engage in disruptive behavior. In such cases, no refund will be provided.
11. Changes to Terms
Expert-4-You reserves the right to update or modify these Terms of Service at any time. Any changes will be communicated to clients in advance. Continued use of our services after changes are made constitutes your acceptance of the updated terms.
12. Governing Law
These Terms of Service are governed by the laws of South Africa, and any disputes will be subject to the jurisdiction of South African courts.
13. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected].